At LMNK, we are committed to providing high-quality products and services to our customers. Our return policy complies with applicable Spanish law and is limited to the conditions described below:

Right of Withdrawal

In accordance with Spanish law, you have the right to withdraw from your purchase within 14 calendar days from the date you receive your order, without providing a reason.

To exercise this right, please contact us at info@lmnkbrand.com and provide a clear statement of your decision to cancel the purchase.

Conditions for Returns

• The item must be unused, in its original packaging, and in the same condition as when received.
• You are responsible for the return shipping costs, unless the product is defective or incorrect.
• Refunds will only be issued after the returned product has been inspected and approved.

Exceptions to Returns

The following items are not eligible for return under the right of withdrawal:

1. Personalized or custom-made products.
2. Perishable goods or items with a limited shelf life.
3. Hygiene-related products or those that cannot be returned for health or safety reasons, if their seal has been broken (e.g., underwear, swimwear).
4. Digital content or services that have been accessed or downloaded.

Faulty or Incorrect Items

If you receive a defective or incorrect product, please notify us within 48 hours of delivery. We will assess the issue and provide a replacement or refund where applicable.

Important Notice

Failure to comply with the above conditions may result in your return being rejected. We reserve the right to refuse refunds or exchanges if the item does not meet our return requirements.

For further assistance, please contact us at info@lmnkbrand.com

Exchanges
 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You have to asume the shipping charges.